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My vehicle has a flat tire. What should I do?

Please contact our claims hotline at (888) 296-3688, extension 1. The hotline is staffed around the clock.

Our team will record the damage and inform you of all further steps. Moreover, we take care of the coordination between breakdown service, towing service and repair center and organize a replacement mobility if necessary.


Please note: 

  • All vehicles are equipped with a spare wheel.
  • Flat tires do not fall under regular vehicle wear and tear. Therefore, costs incurred in connection with a flat tire are not covered by our comprehensive insurance.
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